Ride-hailing app Uber completely shuts down service in Pakistan

LAHORE: Uber, a riding-hailing app has decided to wrap its Pakistan chapter as it announced to cease operation in Lahore, it emerged on Tuesday.

In October 2022, the ride-hailing company has already shut down operations in Karachi, Islamabad, Multan, Peshawar, and Faisalabad. It has not shared the reasons for suddenly closing its operations in Lahore.

According to a local publication, a spokesperson for Uber said, “We’ve decided to cease operating the Uber app in Pakistan.”

“Our subsidiary brand Careem will continue to operate, with the Careem app offering ride-hailing services across Pakistan and earning opportunities for drivers,” the spokesperson said.

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In an email sent to users in Lahore today, Uber said, “It had made the difficult decision to no longer offer the Uber app services in Lahore as of April 30. Ride-hailing services will continue to be offered through our subsidiary brand Careem and you will have the option to sign up and request a trip on Careem to have a seamless experience.”

“If you currently hold an Uber Cash balance in your Uber Wallet, we will be communicating with you in due course on the process for reclaiming your Uber Cash balance,” reads the message.

Meanwhile, the Uber app shows a message stating, “Uber is no longer in Lahore. You can use Careem to avail 50% discount on five rides with code LHR50.”