Australia<\/a> and the US at a whopping 85% discount for first class passengers on Thursday, prompting almost 300 passengers to book their tickets.<\/p>\nAfter realizing that a mistake had been made, the airline announced it would honour his offer even though the coding error led to the discount.<\/p>\n
The airline has now announced that it will refund or downgrade passengers who were sold heavily discounted first-class flights due to a coding error.<\/p>\n
“Unfortunately, this is a case where the fare was actually very good,” an Australian airline spokeswoman said.<\/p>\n
Qantas has said it will upgrade passengers who have bought tickets to business class – a step below first class – at no extra cost.<\/p>\n
As for the discount, ‘lucky’ passengers have paid a few thousand Australian dollars for tickets that cost more than AUD20,000.<\/p>\n
The airline’s terms and conditions mean that the airline is allowed to cancel the booking and offer a full refund if there is an error or mistake in the fare that is reasonably obvious. However, Qantas decided to honour the erroneous offer.<\/p>\n
“As a goodwill gesture, we are rebooking customers in business class at no extra cost. Customers also have the option of a full refund,” Qantas said in a statement.<\/p>\n
A passenger traveling in business class will still pay 65 percent less than usual for their ticket, the airline said.<\/p>\n
This is not the first time an airline has mistakenly offered discounted fares. In 2019, Cathay Pacific mistakenly sold $16,000 in business class seats for just $675. Ultimately, the airline decided to award tickets to these lucky passengers. However, sometimes, carriers refuse to honour tickets sold due to defects at the discount price.<\/p>\n","protected":false},"excerpt":{"rendered":"
CANBERRA: An Australian airline became a short-lived passenger favourite when it offered massive discounts to first-class passengers. The Qantas website showed flights between Australia and the US at a whopping 85% discount for first class passengers on Thursday, prompting almost 300 passengers to book their tickets. After realizing that a mistake had been made, the […]<\/p>\n","protected":false},"author":8,"featured_media":46367,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,3],"tags":[172,20896],"class_list":["post-46366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-world","tag-australia","tag-qantas"],"_links":{"self":[{"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/posts\/46366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/comments?post=46366"}],"version-history":[{"count":1,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/posts\/46366\/revisions"}],"predecessor-version":[{"id":46368,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/posts\/46366\/revisions\/46368"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/media\/46367"}],"wp:attachment":[{"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/media?parent=46366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/categories?post=46366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dailyausaf.com\/en\/wp-json\/wp\/v2\/tags?post=46366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}