NEW YORK: OpenAI CEO Sam Altman believes that artificial intelligence (AI) could lead to massive job losses.
In an interview, Altman said that thinking about the impact of AI technology makes him lose sleep, because he feels a burden of moral responsibilities as the leader of OpenAI.
He said that his biggest concern is how small decisions made by AI models can have large-scale effects in the real world.
He said that he is more concerned about the impact of AI on everyday life than the big decisions made by AI models.
During the interview, he also predicted which jobs could be eliminated as a result of AI.
Altman said that customer service jobs are most at risk from AI.
He explained that “most of the people involved in customer support currently work via phone or computer, and they will definitely lose their jobs because their work can be done very well by an AI model.”
Citing research reports, Sam Altman said that 50% of jobs see significant change every 75 years, but AI technology will accelerate the pace of this process and the workforce will have very little time to prepare for this change.
He said that in addition to customer service, developers and programmers could also lose their jobs due to AI.
However, he said that jobs that require strong human connections, such as nursing, are less likely to be affected by AI.
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