ISLAMABAD: The Pakistan Telecommunication Authority (PTA) has announced that all mobile users can now make free calls to toll-free numbers (0800XXXXX)! Earlier, this privilege was exclusively reserved for fixed-line users, from which mobile users used to pay charges for these calls.
According to the PTA, standard charges were paid for calls to toll-free numbers from mobile phones, but in a user-friendly decision, the authority has removed these fees to protect the interests of the user and ensure equal telecom access.
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The decision has been taken after extensive consultation with all major stakeholders including PTCL, NTC, local loop operators, and cellular mobile operators. After detailed deliberations and constructive discussions, it was unanimously agreed that the LL toll-free numbers will now be free for all users, mobile or fixed-line alike.
PTA emphasized that this bold move demonstrates the authority’s commitment to creating a fair, accessible, and consumer-centric telecommunications environment in Pakistan, ensuring that all citizens enjoy seamless access to essential telecom services.
This historic step is expected to empower millions of mobile users across the country, making communications easier, cheaper, and more inclusive than ever before.
