Passport fee payments to go fully digital under new initiative

ISLAMABAD: An important decision has been taken to make passport fee payments easier and more transparent through a fully digital system following a meeting chaired by Director General Immigration and Passports Muhammad Ali Randhawa.

According to officials, representatives from the National Bank of Pakistan, JazzCash, Easypaisa, and other relevant institutions attended the meeting focused on introducing a cashless passport fee payment mechanism.

During the meeting, it was decided to shift passport fee payments completely to digital channels in line with the vision of Prime Minister Shehbaz Sharif and the Interior Ministry.

DG Immigration and Passports Muhammad Ali Randhawa directed officials to introduce a modern payment system aimed at eliminating long queues at banks and improving convenience for citizens. Stakeholders assured full cooperation for the early implementation of the cashless system.

Separately, authorities also reviewed measures to further improve service quality at passport offices and ensure citizens receive faster, more transparent and dignified services.

As part of these efforts, Muhammad Ali Randhawa visited the Regional Passport Office in G-10 Islamabad and reviewed facilities available to citizens.

According to the spokesperson, the DG met visitors at the office, listened to complaints and directed concerned officials to resolve issues promptly.

He also reviewed the cashless system already functioning at the office and expressed satisfaction over its implementation.

Officials said the use of modern technology is improving transparency and making public services more accessible and efficient, while reaffirming the commitment to continue upgrading passport services nationwide.