ISLAMABAD: Pakistan Post has suspended the booking of parcels to the United States of America (USA) for a month, resulting in a significant loss of millions of dollars, it was revealed on Monday.
E-commerce orders were also cancelled due to Pakistan Post stopping bookings.
This development has not only disrupted the trade of Pakistani products in the US but also affected the national income.
Pakistan Post sources attributed the suspension of bookings to non-payment of compensation to American shipping companies.
The utility attributed the stoppage to inadequate packaging of the parcel.
An inquiry report by the Directorate General of Pakistan Post highlighted several issues leading to the return of mail from the US, including missing and missing Electronic Advanced Data (EAD), and misclassification of letter mail.
The report found that small, registered letters were being sent to the US without generating ITMATT messages or with faulty/incomplete ITMATT messages, causing the USPS to reject the mail.
Additionally, the Directorate reported that booking staff entered incorrect information in mandatory fields.
Small business owners and e-commerce sellers have urged the government to address the issue and ensure the resumption of shipments to the US through Pakistan Post.
Meanwhile, parcel and mail bookings to the UK and other countries are continuing as normal.
